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Deliver UAT is strict so you do not send an incomplete package.

The client has not approved yet

Most common. You sent a connection request, but they have not clicked Approve on Providers. Waiting / PENDING is not enough. Ask them to approve, then try again. Connection problems.

Title

The delivery needs a title. Use what you would put on an email subject, for example “Acme checkout UAT, 5 Sep.”

Project

The package is tied to a real project. You can send an empty snapshot, but it has nothing useful. Record results first. Snapshot.

Plan

Delivery and some exports depend on your plan. Open Settings > Billing. Plans.

They declined, revoked, or blocked you

Do not keep sending. Talk to the client. Then connect again. Connect.

Connect a client

Delivery ID, code, or invitation.

Still stuck

Include the delivery name and whether they approved.