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A connection is permission for that client to receive your UAT. They have to approve it, like accepting a shared-folder invite. You cannot send a package until they do. Connect early, while you are still testing. Approval can take a day.

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Where to start

Open Deliver UAT. You will see four choices:
  • Existing connected client if you already work with them
  • Enter client Delivery ID
  • Enter one-time connection code
  • Invite client to SimpleUAT
You can also watch pending requests on Clients. The client approves on their Providers page, not on yours.

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1. Connect with their Delivery ID

Use this when they already have a SimpleUAT account.
  1. Ask them to open Settings > Receiving UAT and copy their Delivery ID. It looks like SUA-XXXX-XXXX.
  2. On Deliver UAT, choose Enter client Delivery ID.
  3. Paste their ID. Click Verify recipient.
  4. Click Request connection.
  5. Ask them to open Providers, find your request, and click Approve.
Use their Delivery ID, not yours. Yours is only for people sending UAT to you. There is a ready-made message on that screen if you want to copy an explanation to the client.

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2. Connect with a one-time code

Use this when they sent you a short code instead of a Delivery ID (the field looks like 4829-1300).
  1. On Deliver UAT, choose Enter one-time connection code.
  2. Paste the code. Click Verify recipient.
  3. Click Request connection.
  4. They still need to approve on Providers, unless their settings already treated that code as enough.
Do not mix an old code with a new company account. Start one method and finish it.

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3. Invite them if they have no account

Use this when they have never used SimpleUAT.
  1. On Deliver UAT, choose Invite client to SimpleUAT.
  2. Enter their company name and a contact email (usually the PM who hired you).
  3. Click Send invitation. Share the signup link if the app shows one.
  4. They sign up, then approve your request on Providers.
Details: Client doesn’t have an account.

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What “waiting” vs “connected” means

When they approve, they show up under Clients as a connected client. On Deliver UAT, pick Existing connected client and send. You still need a delivery title, a project, and a plan that allows delivery. Can’t deliver.
Ask for the Delivery ID when you ask for staging credentials, so you are not blocked at the end of the week.

No account yet

Invitation, signup, then they approve.

Connection problems

They never approved, wrong ID, declined.