1. You failed it
New run, same cases. Don’t edit the old run’s fails into passes. History matters for the snapshot you already sent.2. Finding status retest
Someone (you, them, a comment) marked the issue as ready to verify. Execute, attach new evidence, then resolved / closed or back to open.
3. Client request retest
Review actionretest_requested. Queue: Retest requests at /retests. This is the “please check the deploy” email.
4. Status retest vs cycle
Finding status is the issue. Cycle/run is execution. You usually need both: a run to click through, a finding status to tell the inbox you’re done.
Playbook, What the client sees
Failed vs finding
Don’t confuse the two records.
New snapshot
Retest rounds get a new freeze.