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Easy to mix together because both are “it didn’t work.”

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Fail

A result. This case or step, on this run, did not meet expected. Buttons: Fail. Case result failed. Step fail. Fails are how coverage math and the cycle look honest. A fail without a finding is “we saw it fail” without a ticket. Sometimes that’s OK (you blocked on env and don’t want a bug). Usually, for client-facing bugs, file the finding.

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Finding

An issue record on Findings. Severity, status, priority, comments, evidence, optional Jira link. Standalone Log a finding is allowed. Fail-step can prompt file issue. That’s the bug tracker row / the email to the PM.

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Rule of thumb

  • Scripted check didn’t match expected to Fail the step/case.
  • Someone should fix or accept a defect to Finding.
  • You couldn’t run it to Blocked, maybe no finding.
  • Out of scope this cycle to Skipped.
Findings overview, Pass/fail/blocked

Log findings

Fields and evidence.

Retest

After a fail or client request.