> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simpleuat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Still stuck

> Email support@simpleuat.com with what you tried, the project or delivery name, and what happened. No stack traces. No public status page.

Email **[support@simpleuat.com](mailto:support@simpleuat.com)**.

## Include

* What you were trying to do (start a run, deliver, import, install a pack)
* What you already tried
* **Project name** and/or **delivery name** (and connection status if it's a send problem)
* What happened instead (button missing, error text you can read, preview looked wrong)

## Don't include

* Stack traces, HAR files, JWT tokens, other people's passwords, production customer PII
* "Is SimpleUAT down?" as the only line. **There is no public status page.** We won't point you at one. Staff can see Admin System Health; you cannot.

Founding/beta in-app feedback is often off. Email is the path.

We'll meet you at the testing part you already know and the product step that's stuck.

<Columns cols={2}>
  <Card title="Troubleshooting index" icon="life-buoy" href="/troubleshooting">
    Try the specific guides first.
  </Card>

  <Card title="Quickstart" icon="rocket" href="/start-here/quickstart">
    Reset the happy path.
  </Card>
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