> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simpleuat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Human questions: can't start a run, can't deliver, connection stuck, import looks wrong, feature missing, still stuck.

Start with the problem that is blocking you.

<Columns cols={2}>
  <Card title="I can't start a run" icon="play" href="/troubleshooting/cant-start">
    Tester, environment, cases, cycle.
  </Card>

  <Card title="I can't deliver" icon="send" href="/troubleshooting/cant-deliver">
    Connection pending, title, project, plan.
  </Card>

  <Card title="Connection is stuck" icon="unplug" href="/troubleshooting/connection">
    Pending, declined, blocked, wrong ID.
  </Card>

  <Card title="Import looks wrong" icon="file-warning" href="/troubleshooting/import">
    Review screen, AI off, empty sheets.
  </Card>

  <Card title="A feature is missing" icon="eye-off" href="/troubleshooting/missing-feature">
    Plan, flags, viewer role.
  </Card>

  <Card title="Still stuck" icon="life-buoy" href="/troubleshooting/still-stuck">
    Email [support@simpleuat.com](mailto:support@simpleuat.com).
  </Card>
</Columns>

You already know how to test. If something is stuck, it is usually setup (cycle or tester) or delivery (connection or plan).